Headwall Hosting follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Like any other website, Headwall Hosting uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
What Information do we Collect?
When you submit a contact request or open a support ticket, we will use the personal details that you have submitted during our correspondence with you.
We will ONLY use your personal data for communicating directly with YOU. We will never knowingly disclose your personal data to any third parties for any reason.